Nate's Always Included Insurance Guarantee - My service is personal and premium, taking responsibility for all in my care, making sure of job well right and on schedule with happy clients before payment completion. I work hard to do each job well, have maintained 100% happy clients. Should there be damage you find significant and me responsible for, simply deduct an amount from price total you believe fair, at your judgment. After +1265 clients, all +12,000,000€ belongings I transported +900,000km around Europe have been delivered with only 460€ of damage judged significant by clients. I do ask mirrors, glass sheets, and monitor/TV screens be protected by carton cardboard or foam, flatpack 'wood' and what should not be easily scratched wrapped in plastic. I have safely transported 15 pianos, 5 motorcycles (ramps), +1800 paintings and 21 dogs and cats. Former clients have left service reviews on my website and Reviews and Facebook Reviews, and have included film director Jim Jarmusch, BBC chef Rachel Khoo, and glass armonica composer Alasdair Malloy. Originally from the USA, ich spreche auch Deutsch, university degree in music composition, websearch "T. Nathan Roane".
Insurance Clarification - The insurance I offer up to the cost of the move is all inclusive, immediate, and according to your judgment. I generally recommend against buying external insurance. For me, client happiness is prioritized well above money. If it helps with trust, you also don't need to pay the initial 20%. Or I can bump coverage up to whatever amount you feel appropriate, so certain I am there'd be no issue. If you have something of significant value, please let me know that I may take particular care, knowing how best to protect glass/monitors/art with cardboard or better, or securing small items up in the cabin locker with my belongings, taking care they are first offloaded. Truly and professionally, the absolute best insurance against item damage is corrugated cardboard. After we load up my new transporter, windowless in back, it would be locked and I would remain with your belongings until final delivery, either driving or sleeping in truck cabin or on my foam mattress in locked back, only away minutes at rest stops or buying groceries or diesel. Everything clients have asked to be transported has been delivered, in part because I always stay protectively near truck with an eye out for wandering passersby who linger too long, my own size of 193cm and 101kg being formidable. Best is for valuables/fragiles to be kept in home until loaded lastly and direct into truck, everything else along a chain of people so not long left alone, reducing the risk of something being taken off a stairwell by a neighbor before it gets to me. For all but the smallest jobs or having an excess of helpers carrying, I will first load the heaviest and some boxes down to inside locked building entrance while the van is locked, then improve parking when possible before opening building and truck to only walk directly between the two. For a single item of particular value, I have personal insurance (Haftpflichtversicherung) that may reimburse me long after you've been satisfied by our cash settlement, something I've had for years and never used. I've experience driving +900,000km around Europe 2008-2026, usually cruising under ~115km/h. Cargo is anyway loaded that it may take sudden impact, heavy first and fragile last. In emergency, I would have a colleague arrive with another transporter to shift contents and complete delivery with likely just a day's delay, at my expense. For clients anyway requesting external additional certainty single use cargo tragedy insurance, my colleague César Curado recommends Freight Cover. On the recommendation, please select: Transportes Senhora da Agonia,Lda (www.freightcover.com/household/quick_quote.asp). To my knowledge, no client who has purchased this has actually made a claim against it, so I cannot recommend it personally, though I understand some people have had an unfortunate experience from other services and so now prefer an over-abundance of caution regardless.
Hoping this helps,
Nate